Last updated: August 2026

Terms and Conditions

These Terms and Conditions (the “Terms”) govern the contract between OnSite GbR (the “Provider”) and users of the OnSite software for automated quoting, invoicing, and job management. By creating an account, tapping Get Started, or using OnSite, you agree to these Terms. If the German and English versions differ, the German version prevails.

§ 1 Scope

1. These Terms apply to all contracts between OnSite GbR and users of the software, including the iPhone and iPad app, the owner dashboard at dashboard.onsite.works, and related online services.

2. The software supports users in creating quotes, invoices, calculations, and documents, and in managing jobs, clients, materials, and related business data. Some features may be provided as a beta.

3. Conflicting or additional terms of the user do not apply, even if the Provider does not expressly object to them.

4. OnSite is intended for business use. If you register as an owner or manager, you confirm that you are authorised to bind your business.

§ 2 Description of the service

1. The software uses artificial intelligence to generate drafts of quotes, invoices, calculations, and other content, including from voice or text input and from files you provide.

2. Output is generated automatically on the basis of the information you enter, import, or otherwise make available.

3. The Provider does not owe the legal, technical, tax, or commercial correctness of generated results.

4. The software is not legal advice, tax advice, architectural or engineering work, or technical design.

§ 3 User responsibility

1. All content generated by the software is a suggestion only.

2. You must review all content in full before you use, send, or rely on it.

3. In particular, you must check:

  • prices
  • quantities
  • descriptions of work
  • material details
  • hourly rates
  • DIN standards
  • VOB rules
  • BGB requirements
  • tax information
  • statutory requirements

4. You alone decide whether to use a generated quote, invoice, or other document.

5. You bear sole responsibility for every document you send and for every instruction you give the software.

6. You must provide accurate account details, keep login credentials safe, and remain responsible for activity under your account and by people you invite.

7. You must have the right to upload personal data (including client and employee data) and any files you import.

§ 4 No guaranteed outcome

The Provider does not warrant that:

  • quotes or invoices are legally effective
  • documents are complete
  • calculations are commercially correct
  • tenders are won
  • customers place orders
  • documents meet the requirements of a particular client or contracting authority

§ 5 Disclaimer of liability

1. Use of the software is at your own risk.

2. The Provider is not liable, in particular, for:

  • incorrect quotes or invoices
  • calculation errors
  • typos
  • price errors
  • arithmetic errors
  • incomplete documents
  • incorrect legal assessments
  • lost profit
  • business interruption
  • loss of data
  • consequential damage
  • indirect damage
  • contractual penalties
  • claims by your customers
  • exclusion from tenders

3. You must ensure that every document is independently reviewed before use.

§ 6 Statutory limits of liability

To the extent permitted by law, the Provider’s liability is excluded.

Mandatory statutory claims remain unaffected, in particular for intent, gross negligence, injury to life, body, or health, mandatory product liability, and any other claims that cannot legally be excluded.

§ 7 Indemnity

You indemnify OnSite GbR and its partners, managing persons, employees, and vicarious agents against all third-party claims arising from your use of the software.

This includes, in particular, court proceedings, lawyers’ fees, damages claims, contractual penalties, administrative proceedings, fines, and the cost of legal defence, to the extent they are based on use of the software or of results you used.

§ 8 No professional advice

The software does not replace, in particular:

  • legal advice
  • tax advice
  • architectural services
  • engineering services
  • specialist planning
  • a construction-law review

§ 9 Availability

1. Continuous availability is not owed.

2. Maintenance, updates, or technical faults do not give rise to claims for damages.

3. Some features require an internet connection.

§ 10 Changes to the software

The Provider may, to the extent reasonable for the user:

  • change features
  • remove features
  • add features
  • replace AI models
  • adjust prices
  • introduce security measures

§ 11 Rights of use

1. The software remains the property of OnSite GbR. All copyrights and other intellectual-property rights remain with the Provider.

2. You receive a simple, non-exclusive, non-transferable right to use the software during the term of the contract for your own business purposes.

3. Reverse engineering, decompilation, or rebuilding of the software is prohibited to the extent legally permitted.

4. You retain ownership of the jobs, clients, materials, photos, and documents you add. You grant the Provider a licence to host, process, and display that content only as needed to provide OnSite.

§ 12 Data protection

Personal data is processed in accordance with the OnSite GbR privacy policy and applicable data-protection law. The current privacy policy is available at onsite.works/privacy.

§ 13 AI-specific notices

1. The software uses artificial-intelligence methods.

2. AI systems can produce incorrect or incomplete results.

3. You expressly acknowledge this risk.

4. You undertake to review all results independently from a professional and legal perspective.

5. You must not rely solely on AI-generated content.

§ 14 Prohibited use

Use of the software is prohibited for:

  • unlawful purposes
  • fraudulent quotes or invoices
  • deception
  • copyright infringement
  • unfair-competition violations
  • criminal content

§ 15 Suspension and termination

1. The Provider may suspend or terminate user accounts if they violate the law, these Terms, or if there is misuse or a security risk.

2. You may stop using OnSite at any time and request deletion of your account via support@onsite.works.

§ 16 Final provisions

1. These Terms are governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

2. If the user is a merchant, a legal person under public law, or a special fund under public law, the exclusive place of jurisdiction is Frankfurt am Main, Germany.

3. If any provision of these Terms is or becomes invalid, the remaining provisions remain in effect.

4. In place of the invalid provision, the legally permissible provision closest to the economic purpose shall be deemed agreed.

5. Questions about these Terms: support@onsite.works.